وظائف شاغرة لدى شركة Nestlé الاردن
وظائف شاغرة لدى شركة Nestlé الاردن
IT Support Specialist
Amman, JO, 5719
Position Snapshot
Location: Amman, Jordan
Full-time
Bachelor’s degree in Computer Science
Position Summary
Joining Nestlé means you are joining the largest food and Beverage Company in the world. You will drive/manage category strategies across channels and customers to achieve Real Internal Growth in the country.
You will deliver services related to the implementation & sustenance of the GLOBE ISIT standards, IT Infrastructure, IT Security, Network and Telecommunication in the market/region.
A day in the life of…
- Ensure 24-hour systems availability which includes but not limited to network connectivity, enterprise messaging, telephony, printers, workstations…
- Provide 1st level of IT infrastructure support e.g. Servers, Workstation, Printers, Network, etc. to improve, streamline and standardize GLOBE ISIT support processes. Diagnose system-related incidents and take correct for the immediate resolution; escalate to the GLOBE ISIT for second level resolution
- Draw out people’s views and ideas and their understanding of the content. Helping people to make their own choices, solving problems and making decisions
- Plan, procure and manage the delivery of IT Assets and services
- Ensure that all IT assets are tracked and controlled
- Provide input (recommendation & justifications for new/replacement) for the IT budget (CAPEX and OPL) planning. Monitor and control GLOBE cost against the approved budget
- Ensure compliance to GLOBE IT security policies and guidelines
- Establish and test the local/market Disaster Recovery Plans for all sites periodically
- Ensure adherence to the principles and practices of Nestle Continuous Excellence (NCE) e.g. LEAN – waste elimination approach, leading to the reduction of service time and process optimization across all layers of the organization
- Provide support to the initiatives related to IT Security Awareness within market/region
What will make you successful
- Bachelor degree in Computer Science
- At least 1 year experience in IT infrastructure, IT Security, Network and Telecommunication
- Good communication skills in English/Arabic
- Ability to solve complex problems and work closely with the team
- Excellent knowledge in Microsoft Office and SAP
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